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ISO9001: Quality management system certification

2019-12-04 15:09

The ISO9000 series of standards is a scientific summary of the practical experience of quality management in many economically developed countries in the world. It is applicable to organizations of various types, different sizes, and providing different products. It provides requirements and guidelines for organizations to enhance customer satisfaction and improve performance. For the inside of the enterprise, it can be managed in accordance with an internationally standardized quality management system that has undergone rigorous review, truly meeting the requirements of the rule of law and scientificity, greatly improving work efficiency and product qualification rate, and rapidly improving the economic and social benefits of the enterprise . For the outside of the enterprise, when the customer learns that the supplier is performing management in accordance with international standards, obtains the ISO9001 quality management system certification, and has strict audits and regular supervision by the certification body, it can be confident that the enterprise can provide qualified products steadily Or services, so as to safely enter into a supply and marketing contract with the enterprise, expanding the company's market share. Therefore, the standards are formulated on the basis of summarizing the international quality management practice experience and theory. Enterprises establish, implement, maintain and continuously improve the quality management system according to the requirements of the quality management system standards, which will definitely improve the quality of products and services and enhance customer satisfaction. Improve market competitiveness.


Standard features

1. Taking seven quality management principles as the theoretical basis, it is widely used in various fields of quality management.

2. It has wide versatility and is suitable for all kinds of organizations.

3. Moderate simplification. After several revisions, the standards have been simplified in terms of content and quantity. The requirements for instructional documents have been greatly reduced. The standards have better flexibility and operational guidance.

4. Establish, implement and continuously improve the quality management system using process methods and PDCA cycle models.

5. Improve the compatibility with the environment, occupational health and safety management system, can bring greater benefits to the organization.

Implementation meaning

1. The application of ISO9000 family standards provides requirements and guidelines for organizations to enhance customer satisfaction and improve organizational performance.

2. Prevent technical barriers to non-tariff trade and connect with international standards in terms of quality, and become "passports" to enter the international market.

3. Establishing a quality management system can effectively improve the organization's management level and overall performance.

4. Help to mobilize the enthusiasm of all employees and improve the awareness of quality and law-abiding of all employees.

An organization, whether it is industrial, commercial, or government, perfects its quality management purpose: it can implement effective control of the organization's product or service quality, and can continuously improve the quality of the product or service to meet customer needs and Gain the trust of customers, thereby expanding market share and promoting the growth and development of organizational benefits.

Why can ISO9000 family standards effectively improve quality management?

First, the ISO9000 family standards meet the needs of organizations to improve quality management

Any product or service reflects customers' needs through norms or technical standards, but if the organizational management system that provides and supports production is not perfect, it is impossible to consistently produce products that meet customer requirements. It is precisely because of this concern that led to the ISO9000 standard-the quality system standard.

Second, the ISO9000 family standards reflect the guiding ideology of prevention

In the basic concept of the ISO9000 standard, special emphasis is placed on process control, that is, the ISO9000 family standard is based on such a recognition that all work is completed through the process. In other words, all product (service) quality is also formed in the process of product formation. To control product quality, the process must be controlled. The control process embodies an advanced quality management idea such as prevention.

Third, adopting ISO9000 family standards can standardize quality management and program quality activities

The implementation of ISO9000 requires the establishment of a documented quality system. The quality system requires detailed regulations on the scope and purpose of each activity, what to do, who to do it, when to do it, where to do it, how to do it, what equipment and materials to use, how to control and record the activities, etc. To do work, there are rules to follow, rules to follow, and violations must be corrected. Realize the transition from "rule of man" to "legal system".

Fourth, implement ISO9000 family standards and establish a self-improvement mechanism

After an organization implements the ISO9000 standard and establishes a quality system, it can have a self-improving function. The standard requires that internal quality audits and management reviews be conducted without interruption as required after the establishment of a quality system. In this way, the quality can be effectively controlled, and the quality can be continuously improved.

Significance of obtaining ISO9001 certification

In the ISO9000 series, ISO9001 is the standard for quality management system certification. Enterprises can prove their ability to provide products that meet the requirements of customers and applicable laws and regulations steadily through certification. Effective operation of the system can enable the company to continuously improve and obtain better benefit.

The ISO9000 standard is not created out of thin air. It absorbs the essence of world quality management theory and practice over the past 100 years. It is also a product of the market economy. It can effectively improve the market adaptability of the organization and put the enterprise in an invincible position:

◆ Improve enterprise management level

The company has obtained ISO9001 certification, which means that the company has established a complete quality management system in all aspects of management, practical work, supplier and distributor relations, products, markets, and after-sales service. Good quality management is conducive to enterprises to improve efficiency, reduce costs, provide quality products and services, and enhance customer satisfaction.

◆ Improve the quality credibility of the supplier

The 20th century is a century of production efficiency, and the 21st century will be a century of quality. Quality is the primary strategy for an enterprise to expand its market, because if it has a reputation for quality, it will win the market, and if it has the market, it will gain benefits. After the implementation of the quality certification system, there will be an invisible boundary between certified products and non-certified products, certified and non-certified enterprises in the market, and all certified products or registered enterprises will have an advantage in quality and reputation.

◆ Guide the demand side to choose the supplier unit

With the continuous progress of science and technology, the structure of products in modern society is becoming more and more complex. It is difficult to judge whether the products meet the requirements only with the limited knowledge and conditions of users. Obtaining ISO9001 certification can help the demand side to find supply units from approved enterprises in the numerous markets, and choose the best purchase products from the certified products.

◆ Enhance the market competitiveness of enterprises

The quality certification system is accepted by more and more countries and regions in the world and has become an international practice. If an enterprise wants to be generally recognized at home or abroad, obtaining ISO9001 certification will be an important way to break through barriers and will become an effective passport to the world, making you do more with less.

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